Your thought will become a treasure… Do you not want to collect character goods you can secretly be proud of? Do you not want to wear playful fancy stuff even if you have grown up? U-TREASURE is a brand which put those thoughts into pieces. Skillful craftsman are capable of doing sensitive work and make dreams become true. Please enjoy authentic character jewelry, accessories and goods for grown-ups.
We can offer U-TREASURE products at U-TREASURE Shinjuku shop.
Products Available for Overseas Shipping
Please note that U-TREASURE products available for overseas shipping are limited.
How to Order U-TREASURE Products
We offer three ways to order U-TREASURE products.
1) Visit a U-TREASURE outlet (Shinjuku).
Although the number and kind of product stocks is limited, some products are available for purchase at U-TREASURE Shops as ready-made. Yet, please kindly note that many of our products are “made-to-order”; therefore, it will take certain time to prepare the product after ordering. (Some products may be prepared within a couple of days, but some products may require several months.) If you are interested in purchasing our products at a shop, we strongly recommend that you would contact us well in advance for language and stock availability from the inquiry form. In some cases, you may want to consider placing your order online prior to your visit in order to pick it up at a shop in Japan.
2) Use a proxy purchasing service via U-TREASURE Online Shop.
Currently we are introducing a proxy purchasing service that offers purchase guidance in English or Chinese language for the convenience of overseas customers.
3) Directly purchase at U-TREASURE Online Shop.
You may want to purchase directly from us at U-TREASURE Online Shop especially when you prefer U-TREASURE Online Shop membership point benefits and/or to purchase as tax-free.
How to Purchase Directly at U-TREASURE Online Shop
Step 0 [Customer] Translate the product page if possible
As our website is in Japanese only, it may make your shopping easier if you can translate the product pages by translation function.
Step 1 [Customer] Place your order
The followings are overall steps as to how to place your order at the website.
Enter customer information
Payment method selection
Step 2 [U-TREASURE] Order acknowledgement email
Step 3 [Customer] Payments
Step 4 [U-TREASURE] Item preparation and shipping
(*Shipping of Touken Ranbu products is limited to the following destinations:
Please understand that delivery may not be possible depending on the country or region.
For details on delivery, please see the following:
※Please ask us about shipping fee if the destination country is not mentioned at above chart.
We accept credit card payment only (VISA, Master or JCB).
Cancellation and Return Policy
Returns and Cancellation
・We accept exchanges or repairs only when faulty or wrong products are delivered and when we are informed by email within one week after the items are delivered. No other reasons except faulty or wrong products are acceptable.
Resizing and After-Sales Service
・For repair of U-TREASURE products, we offer a paid service at U-TREASURE shops in Japan. Please note that we DO NOT accept repair requests including resizing by overseas shipping in order to avoid loss and/or damage in transit. If you cannot visit U-TREASURE in Japan, please consult with a local jewelry store first.
If you have any questions, please feel free to contact us through the inquiry form.
To discuss about your order, please contact us with your answers to the following questions:
1) Product URL of the interesting item
Precautions for Wear
Please read the precautions for wear before ordering.